DATA PROTECTION
At Russafa Bike Rend SL, we care about the privacy of our customers and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide to us through our website.
The controller responsible for the processing of personal data is:
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Name: Russafa Bike Rent S.L.
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CIF: B16975146
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Address: Carrer de Sant Ferran, 24, 46001, Valencia
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Email: russafabikerent@gmail.com
Personal Data We Collect
Through our booking form, we collect the following personal data:
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First and last name
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Email address
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Phone number
This data is necessary to manage bookings made through our website.
Purpose of Data Processing
We use your personal data solely for the following purposes:
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To manage and confirm bookings made through our website.
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To communicate with you regarding your booking.
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Legal Basis for Processing
The processing of your personal data is based on:
Contract execution: We need your data to manage the booking you request.
Data Retention Period
We retain your personal data:
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As long as it is necessary to manage the booking.
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Thereafter, for the periods required by tax, accounting, or other applicable regulations.
User Rights
As a user, you have the right to:
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Access: Know what personal data we are processing.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your personal data, where possible.
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Restriction of processing: Request that we limit the use of your data.
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Objection: Object to the processing of your personal data.
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Data portability: Receive your personal data in a structured, commonly used format.
To exercise your rights, you can send a request to:
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Email: russafabikerent@gmail.com
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Postal Address: Carrer de Sant Ferran, 24, 46001, Valencia
Please include a copy of your ID or equivalent identification document with your request.
Complaints
If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) via their website: www.aepd.es.
Sharing Data with Third Parties
Your personal data will not be shared with third parties, except when required by law.
International Data Transfers
We do not transfer your personal data outside the European Economic Area (EEA).
Data Security
We adopt technical and organizational measures to ensure the security of personal data and to prevent loss, misuse, unauthorized access, or disclosure. Our website uses an SSL certificate to encrypt transmitted information.
This privacy policy was last updated on January 23, 2025. We reserve the right to modify this policy to comply with legal changes or improvements to our services.