Privacy policy

Identity of the data controller

The controller responsible for processing personal data is:

• Name: Russafa Bike Rend S.L.
• Tax ID (CIF): B16975146.
• Address: Carrer de Sant Ferran, 24, 46001, Valencia.
• Email: russafabikerent@gmail.com.

Personal data we collect

Through our booking form, we collect the following data:

• First and last name.
• Email address.
• Phone number.

This data is necessary to manage the bookings made through our website.

Purpose of processing

We use your personal data solely for the following purposes:

• Managing and confirming bookings made through our website.
• Communicating with you regarding your booking.

Legal basis for processing

The processing of your personal data is based on the performance of a contract: we need your data to manage the booking you request.

Data retention period

We will retain your personal data:

• For as long as necessary to manage the booking.
• Afterwards, for the periods required by applicable tax, accounting, or other relevant regulations.

User rights

As a user, you have the right to:

• Access: know what personal data we are processing.
• Rectification: request the correction of inaccurate or incomplete data.
• Erasure: request the deletion of your personal data, where possible.
• Restriction of processing: request that we limit the use of your data.
• Objection: object to the processing of your personal data.
• Portability: receive your personal data in a structured, commonly used format.

To exercise your rights, you may send a request to russafabikerent@gmail.com or by post to Carrer de Sant Ferran, 24, 46001, Valencia. Please include a copy of your ID document or equivalent with your request.

Complaints

If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD) through its website: www.aepd.es.

Disclosure of data to third parties

Your personal data will not be shared with third parties, except where required by law.

International data transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data security

We implement technical and organizational measures to ensure the security of personal data and prevent its loss, misuse, unauthorized access, or disclosure. Our website uses an SSL certificate to encrypt transmitted information.